Tech capabilities
Cloud based help desk management system with immense storage and flexible access mechanism from all corners of the world.
SaaS based vendor specialization platform that enables enormous customer support and simplified access to overall business management.
Fast growing and specialized in customer service and ticketing support for a seamless query management and solutions offering platform for all your customers.
Customizable tools to create tailor-made customer service portals as per your business needs and customers ease of access.
Customizable front end to offer attractive platform for customer handling with live chatbots to quickly respond to user’s problems and issues.
Offers integration with Salesforce and Google Analytics to an amplified support system in multi-level comprehensive customer and business support with reports generation and analytics.
Works on real time updates for the most updated results in terms of satisfied users, clients, and business analysis.
Help desk automation with agent collaboration for an immediate and highly responsive service system implementation.
In-built Macros for a higher support and pacified work control.
Compatible with mobile apps enabling global level access with just a small device in your hand at the same speed and performance.